When one of the nation's deadliest tornadoes robbed Lori Goins of her career as cosmetologist and salon owner, she started over. Following her passion for grooming, she became a barber, then a manager and now is a franchise owner of a successful barbering brand.
Your success as a barber depends on your customers returning time and time again. Jim Valenzuela, founder of V's Barbershops, shares his tips for strengthening customer loyalty.
Emily Hutcheson-Brown, Chief Operating Officer for V’s Barbershop, tells us about the company's secret sauce, how the industry has changed, and more.